Terms of Service
Welcome to Art Collective International (ACI). By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.
Shipping Policy
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ACI HQ Products: Orders for products created and shipped directly from ACI HQ will be processed and shipped within 1-3 business days.
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Print-on-Demand (POD) Products: Orders for POD items will be processed and shipped within 4-5 business days, depending on the specific item and production schedule.
Refund Policy
We strive to ensure the quality and satisfaction of every purchase. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving the item.
To be eligible for a refund, items must be unused, in original packaging, and accompanied by proof of purchase. Refunds are processed within 7-10 business days of receiving the returned item.
Exchange Policy
We do not currently offer exchanges. However, you may return an item within the 30-day refund window and place a new order for the desired item.
Order Cancellations
Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellation requests may not be fulfilled if the item has already been processed or shipped.
Product Descriptions
We strive to provide accurate and detailed descriptions of our products. However, please note that colors may vary slightly due to monitor settings, and dimensions may have a slight deviation. We recommend reviewing the product specifications before making a purchase.
Ordering and Payment
To place an order, simply add the desired items to your cart and proceed to checkout. We accept various payment methods, including credit cards and PayPal. All payments are processed securely to protect your personal information.
Shipping and Delivery
We offer worldwide shipping and aim to dispatch orders within 1-3 business days for handmade items from ACI and 4-5 business days for print-on-demand items. Delivery times may vary depending on your location. Please refer to our Shipping Policy for more information on estimated delivery times and any applicable fees.
Holiday Returns
We understand that gift shopping requires flexibility, so we extend our return window for holiday purchases. Items purchased between November 1st and December 31st are eligible for return until January 31st of the following year, subject to our standard return policies.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact our customer service team within 30 days of receiving your order. We will assist you with returns, exchanges, or refunds, subject to our Return Policy.
Intellectual Property
All content on our website, including images, logos, and text, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written permission.
Privacy and Security
We take your privacy and the security of your personal information seriously. Please review our Privacy Policy to understand how we collect, use, and protect your data.
Disclaimer
While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness or accuracy of our website's content. We reserve the right to modify, update, or discontinue any product or service without prior notice.
Limitation of Liability
In no event shall The Art Collective International be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered.
Contact Us
For any questions regarding these terms, shipping, refunds, or cancellations, please reach out to us at theartcollectiveinternational@gmail.com
Thank you for supporting Art Collective International. We appreciate your business and look forward to creating art that resonates with you.